Return Policy

If you are unhappy with your purchase, you may return the item within 30 days of delivery for a full refund. Item must be returned in new, unworn condition with original packaging. Return shipping costs will not be covered unless the item is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Sale items are nonrefundable.


We can ship to any address in the World.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

We use USPS (2-6 business days delivery time) and shipping is $4 to anywhere in the US.

Hannah Frost Jewelry is not liable for any lost or stolen items.