Drop Ship Policy

 

For those of you unfamiliar with the term, Drop Shipping is a system that allows us to ship products out to your customers under your business name without you needing to stock your own inventory space, or spend valuable time on the shipping process. Our name appears nowhere on the packaging or paperwork of your order, only on the product itself. How does all of this work? It's really quite easy. The general guidelines to drop shipping are listed below, but feel free to contact us at info@hannahfrostjewelry.com if you need any assistance figuring things out.

 

To drop ship with us you must first be a registered wholesale customer, having filled out and returned our wholesale acceptance form and have been notified that we have it on file and have activated your account. This can be done via the Become A Retailer tab on the top of this page.

No minimum order required.

Drop ship fee is $5.00 per item, however fee is $1.00 per item if you carry all Hannah Frost Jewelry products on your site.

You pay for the merchandise and the actual shipping cost, which is $5.95 to anywhere in the US.

We will charge you at standard wholesale rates for the order.

We prefer to be paid by credit card (Visa, Mastercard, American Express and Discover), or by Paypal (payment must accompany order, and be sent to hjfrost@gmail.com). If you would like to use other payment methods, such as Check you will have to contact us to discuss these options.

Packages shipped via our Drop Shipping program are typically shipped via the U.S. Postal Service (USPS). We will ship anywhere that will accept packages from the United States. You are, however, responsible for any shipments that are denied by customers. Also, please note that customers are liable for any duty charges.

We include your return address and your business name on the package.

We do not include the prices you paid for the merchandise.

We send you a USPS notification with the tracking #.

We are not responsible for defects or damage caused by customer error.

Shipping cost for returns and exchanges is at purchaser’s expense.

Should your customer need to make a return or have another issue with their order it will be handled by you. You may then handle a return with us normally.

Please keep in mind that overdue invoices will incur a 5% penalty after 30 days.

It is easy to place a drop ship order. Go to the Become A Retailer tab at the top of this page and once you've been approved you can use the below form to place a Drop Ship order. To request a line sheet for a list of available products and pricing you may send an email to info@hannahfrostjewelry.com.